The Lumen Nutrition
Privacy Policy
Last updated: 25 July 2026 | Effective date: 25 July 2026
This Privacy Policy explains how The Lumen Nutrition Ltd ("we", "us", "our") collects, uses, stores and protects your personal data when you visit https://charmingorganicb.world/ (the "Website") or place an order for Slim Coffee Booster.
We are committed to protecting your personal data and processing it lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is:
- Company name: The Lumen Nutrition Ltd
- Registered address: 14 Botanical Court, London, EC1V 4PB, United Kingdom
- Company No. / VAT: GB 123 4567 89
- Email: privacy@charmingorganicb.world
- Telephone: +44 20 3948 7120
2. What Personal Data We Collect
We collect the following categories of personal data:
| Category | Examples | Source |
|---|---|---|
| Identity data | First name, last name | Order form, contact form |
| Contact data | Telephone number, email address | Order form, contact form |
| Order data | Product selected, quantity, delivery address | Order form |
| Technical data | IP address, browser type, device type, pages visited, referring URL | Automatically via cookies / server logs |
| Marketing preferences | Cookie consent choice | Cookie consent banner |
| Communications data | Content of messages sent via the contact form | Contact form |
We do not collect any special category data (health data, biometric data, etc.) and do not knowingly collect data from persons under 18.
3. How We Use Your Personal Data
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Processing and fulfilling your order for Slim Coffee Booster | Article 6(1)(b) - performance of a contract |
| Responding to your enquiries and contact form messages | Article 6(1)(b) - pre-contractual steps; Article 6(1)(f) - legitimate interests |
| Complying with legal obligations (tax, consumer rights, accounting) | Article 6(1)(c) - legal obligation |
| Analysing website traffic and improving our website (analytics cookies) | Article 6(1)(a) - consent (via cookie banner) |
| Serving targeted advertising (if consent granted) | Article 6(1)(a) - consent (via cookie banner) |
| Fraud prevention and website security | Article 6(1)(f) - legitimate interests |
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on this Website. We implement Google Consent Mode v2 with all advertising and analytics storage set to denied by default until you provide consent via our cookie banner.
For full details of the cookies we use, their purpose and how to manage them, please see our Cookie Policy.
5. Sharing Your Personal Data
We do not sell your personal data. We may share your data with the following categories of third parties:
- Delivery and logistics partners - to fulfil your order (your name, address and telephone number only).
- Payment processors - where applicable for online payment processing.
- IT service providers - hosting, email and website infrastructure providers acting as data processors under written agreements.
- Analytics providers - such as Google Analytics, only where you have consented to analytics cookies.
- Legal authorities - where required by law, regulation, or court order.
Any third parties who process your data on our behalf do so only on our documented instructions and are subject to appropriate data processing agreements.
6. International Data Transfers
Some of our service providers (for example, Google) may transfer personal data outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place under UK GDPR Article 46, such as the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.
7. Data Retention
| Data type | Retention period |
|---|---|
| Order records | 7 years (HMRC tax compliance) |
| Contact form messages | 2 years from last contact, or until the matter is resolved |
| Website analytics data | As per provider settings (typically 14 months for Google Analytics) |
| Cookie consent records | 12 months from consent |
| Marketing communications | Until consent is withdrawn |
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access - to obtain a copy of the personal data we hold about you (Subject Access Request).
- Right to rectification - to have inaccurate data corrected.
- Right to erasure ("right to be forgotten") - to request deletion of your data where there is no lawful reason for us to continue processing it.
- Right to restriction - to request that we restrict processing of your data in certain circumstances.
- Right to data portability - to receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object - to object to processing based on legitimate interests or for direct marketing.
- Rights related to automated decision-making - we do not carry out solely automated decision-making that produces legal or similarly significant effects.
- Right to withdraw consent - where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at privacy@charmingorganicb.world or by post to our registered address. We will respond within one calendar month.
9. Right to Lodge a Complaint with the ICO
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom:
- Website: ico.org.uk
- Telephone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
We would always welcome the opportunity to address your concerns before you contact the ICO, so please contact us first.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction, including HTTPS encryption, access controls and regular security reviews.
11. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Website after changes constitutes acceptance of the revised policy.
13. Contact Us
For any privacy-related queries: privacy@charmingorganicb.world | +44 20 3948 7120 | 14 Botanical Court, London, EC1V 4PB.